Update your payment details, and Orli VPN keeps working while the payment is tried again. Paid on our website: update your card in your account within 16 days. Paid in the App Store: update it in your iPhone’s Settings.
Last checked 8 November 2026 · Orli VPN 1.0 · iOS 17 or later
Step by step.
- Go to orlivpn.com and tap Sign in.
- Under Billing, tap Update card.
- Stripe’s page opens. Add your new card details.
- Save them. Your card is then tried again.
What your account says.
Under Billing, your account says your last payment did not go through, and the date to update your card by. Stripe, which handles our card payments, also emails you.
Paid in the App Store.
- Open Settings and tap your name.
- Tap Payment & Shipping.
- Tap your payment method, then Edit.
- Enter the new details and tap Done.
Apple tries the payment again. Until then, the app shows under Plan how long your access continues.
If access has stopped.
Orli VPN stops working when that time runs out. Once a payment goes through, or you subscribe again, it works again.
Please email us before you dispute a payment.
A dispute with your bank ends the access that payment bought and stops renewal. Email us first; we can usually sort it out more quickly.
If it didn’t work.
- If your bank declines the card again, ask your bank why, or use another card.
- Still stuck? Email us at help@orlivpn.com.